Terms of service

Terms & Conditions

Last updated: 29/08/2026

Welcome to Hightide Labs. By accessing this website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By visiting this website and purchasing from Hightide Labs, you agree to be bound by these Terms & Conditions in full. If you do not agree with any part of these terms, you must not use this site or place an order.

2. Research Use Only

All products sold by Hightide Labs are supplied strictly for laboratory research purposes. By purchasing from us, you confirm and warrant that:

  • You will use all products solely for laboratory research.
  • Products will not be used for human or animal consumption.
  • Products will not be used for any therapeutic, diagnostic, or medicinal purpose.
  • Products will not be used for cosmetic or nutritional purposes.
  • Products will not be used for any purpose outside legal, ethical scientific research.

3. Age Restriction

You must be at least 18 years of age to purchase from this website. By placing an order, you confirm that you meet this requirement. We reserve the right to cancel any order where this requirement is not met.

4. Product Information & Intended Use

All products are offered "as is" for research use only. Hightide Labs does not warrant the accuracy or completeness of any product description on this site.

Important notice: None of the products sold on this site are:

  • Approved as a food, drug, cosmetic, or dietary supplement
  • Tested for safety in humans or animals
  • Registered on any national chemical or toxic substances inventory unless explicitly stated

5. Customer Responsibility

By purchasing from Hightide Labs, you agree that:

  • You understand the hazards associated with handling research chemicals.
  • You are aware of, and will comply with, all health, safety, and legal regulations relevant to the handling and storage of these products.
  • Products will only be handled by qualified and appropriately trained individuals.
  • You will conduct your own due diligence regarding regulatory compliance in your jurisdiction.

You are solely and fully responsible for:

  • Legal importation into your country or region
  • Compliance with all applicable customs regulations
  • Any consequences resulting from misuse, mishandling, or unauthorised use of a product

6. Prohibited Uses

Products purchased from Hightide Labs must not be used for:

  • Human or animal consumption
  • Medical, therapeutic, or diagnostic applications
  • Beauty, fitness, or dietary purposes
  • Injection or ingestion of any kind
  • Any activity that violates local, national, or international law

7. Intellectual Property

All content on this website — including but not limited to images, logos, product names, written articles, and page designs — is the property of Hightide Labs and is protected under applicable intellectual property law. You may not copy, distribute, or reproduce any part of this content without our prior written permission.

8. Customs & Regulatory Compliance

You are responsible for ensuring your order complies with all applicable local laws, regulations, and customs requirements in your jurisdiction. Hightide Labs is not liable for:

  • Delays or confiscation of goods by customs authorities
  • Duties, taxes, or import fees levied on your order
  • Orders refused entry by any regulatory authority

9. Force Majeure

Hightide Labs is not liable for any delay or failure to deliver caused by events reasonably beyond our control, including but not limited to natural disasters, pandemics or public health emergencies, supply chain disruption, government restrictions, or acts of war or terrorism.

10. Limitation of Liability

To the maximum extent permitted by Australian law:

  • Hightide Labs is not liable for any indirect, incidental, special, or consequential damages.
  • We are not liable for any damages resulting from negligence, misuse, abuse, or a failure to follow proper safety protocols by the customer.

11. Indemnity

You agree to indemnify, defend, and hold harmless Hightide Labs, its directors, employees, partners, and affiliates from and against any losses, claims, liabilities, or expenses arising from your use or misuse of our products, your violation of these Terms, or your breach of any applicable law or regulation.

12. Business Transfers

In the event of a merger, acquisition, or sale of some or all of our business assets, your personal data and account information may be transferred as part of that transaction.

13. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms are subject to the exclusive jurisdiction of the courts of New South Wales

14. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes take effect immediately upon being posted to this page. Your continued use of this website after changes are posted constitutes your acceptance of the updated terms.

15. Waiver & Disclaimer of Liability

By placing an order with Hightide Labs, you acknowledge and agree that:

  • You are aware of the hazards and risks associated with research chemicals.
  • Hightide Labs and its affiliates are not liable for any direct or indirect damages resulting from misuse of a product.
  • Any articles, product descriptions, or media provided on this site are for informational purposes only and do not constitute medical advice.
  • None of our products are approved for use in competitive sport or by any athletic governing body. We are not liable for any use that violates athletic rules or anti-doping regulations.

16. Research Chemical Disclaimer

  • Products sold by Hightide Labs are not dietary supplements.
  • You agree to use all products lawfully and accept sole responsibility for determining their lawful use in your jurisdiction.
  • Our products are not approved by the Therapeutic Goods Administration (TGA) or any other global health regulatory body.
  • By purchasing from us, you acknowledge that these are research chemicals supplied strictly for laboratory purposes only.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at support@hightidelabs.shop

Disclaimer: All products supplied by Hightide Labs are intended strictly for laboratory research purposes only. They are not approved for human or animal consumption, nor for any therapeutic, diagnostic, or medicinal use. The information on this website has not been evaluated by the Therapeutic Goods Administration (TGA) or any other regulatory authority. These compounds are not designed to diagnose, treat, cure, or prevent any disease or medical condition. Purchase is restricted to qualified professionals, researchers, and research institutions. By placing an order, you confirm that you understand and agree to these terms.